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1.Sign Up & Get Address

– Create a free Rocbest account to receive your U.S. OR CA shipping address. .

2.Shop & Ship to Warehouse

– Shop online using your U.S. or CA address and ship to our warehouse.

3.Choose Delivery & Pay

– Select Parcel Forwarding or Warehouse Pickup and pay for shipping.

4.Receive & Enjoy

– Get your package in Canada or pick it up in person.

FAQs...

What if I need to return an item?

If you need to return an item, we can assist with the return process. Please contact our customer service for assistance.

Do I need an appointment to pick up my packages?

Yes, we recommend scheduling a pickup time to ensure your packages are ready and to avoid any wait times.

Who Can Use Cross Border Pickups?

Individuals who love shopping online can take advantage of our services, especially if you want to shop from U.S. retailers.

What if I Don’t Live Near a Cross Border Pickup Location?

No problem! If you're not near one of our current locations, you can opt to have your packages delivered directly to your address. We’re continually expanding, with more branches planned to serve you better. Stay tuned for updates!

Can I Track the Status of My Shipment to Canada?

Absolutely! We offer tracking services for all packages. You can easily monitor the status of your package or SKID at any time.

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Small Package Cross-Border Forwarding Service

1.Sign Up & Get Address

2.Shop & Ship to Warehouse

3.Choose Delivery & Pay

4.Receive & Enjoy

FAQs...

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